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Frequently Asked Question

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I have purchased a Modality app, but it was accidentally deleted.

The App Store is good about keeping track of your purchases for you—any application you have previously downloaded from the App Store will be available for you to re-download for free, provided the app is still available in the App Store and you are using the same iTunes account used to download the application the first time.

If you purchased the application using the same account that you currently have in iTunes, you should be able to go through the steps below to download the apps to your library again:

  1. Go to the App Store and find the application you previously purchased
  2. Select "Buy Now" - this will prompt you to enter your account information

When you enter your account information, you should receive an alert that you have already purchased the program, and you will be given the option to download it to your library for free.

Still having trouble? Check out Apple’s online Support center.